The demo service project is an example project designed for you to play around with. Use the sample data to explore different settings and features before using them in your live projects. To go to your demo service project: Select Projects > View all projects. Select the Demo service project. Assign yourself to a customer's request.
2 answers. If you have set up your JSM to automatically share new requests with the customer's organization then they will be able to see all issues for their organization if they go to Requests in the portal. If you want more/different reporting then you would need an app from the Marketplace that allows you to add reports to the portal. With Jira Service Management's HRSM solution, HR teams can operate a confidential service desk for case management using permissions to manage who can view, find and comment on requests. In the same solution, they maintain a separate public-facing service desk for matters of payroll, onboarding and more general HR services.
AirTrack, maker of leading IT data quality management technology, joins the Atlassian family. With AirTrack, Jira Service Management will provide customers with a fuller, more accurate picture of all critical assets, minimizing operational risks, costs, and attack surfaces. Company News.

Zendesk dashboards. A Zendesk dashboard surfaces real-time KPIs and ticket information from Zendesk, allowing managers and agents to monitor the queue throughout the day, be more responsive, and deliver stellar support. See more easy-to-build Zendesk dashboards. Read more.

It also has input fields to filter for the duration, time range, distance, timespan, and activity. 7. Runner Data Dashboard. This Runner Data Dashboard is another great example of the practical application of Splunk dashboards. In long-distance racing, there is an increased health risk that could prove fatal. Manages license allocation for Jira Service Management. Members of this group count towards the Jira Service Management license. This group has the ‘Jira Service Desk agent access’ global permission. Jira Work Management. jira-workmgmt-users- Grants access to the Jira Work Management product under . s73CB.
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    • jira service desk dashboard examples